Only use the above facility once online registration has been confirmed (see below for details)
Patients who have a stable condition and who need regular repeat medication can re-order by:
- Online: Please complete an application form and hand in to Reception. Click on the link below to print off an application form or ask at Reception or NS Wilson (local Pharmacy) for a paper copy
Online Prescription Ordering Registration Form
Please allow up to 10 working days for your application to be processed. You will receive an email from Patient Services (not the practice), asking you to set up an account and password (you may need to check your Junk Mail in case it has been sent there). Once you have set up your account, you can order via this link
- Telephone: 019755 62262 (Repeat Prescribing Line) available 24 hours per day, 7 days per week - just leave your name, date of birth and the name(s) of the medication you require.
- Handing in a written request, the tear off right hand side of your repeat prescription is ideal - you can pop your request into the dedicated prescription post box
Please ensure you give clear details in all requests. Your prescription will be forwarded to the local chemist unless otherwise indicated.
You should allow 4 working days (excluding Saturday, Sunday and public holidays) for your request to be processed.
Please note that during COVID-19 you should allow 4 working days for your request to be processed. All prescriptions will be sent to the local pharmacy - collection from the practice is no longer available
Please note that we are not a dispensing practice, however, all prescriptions are sent to the local chemist, N.S. Wilson, on a daily basis. The pharmacy offers a Text When Ready Service where they will send you a text to let you know that your prescription is ready for collection - please discuss this with a member of their team who can advise on the process of setting this up.
We will not post out prescriptions unless you send us a stamped addressed envelope.
We do not prescribe methadone or opiate substitutes. Should you require this we will be happy to refer you to the Substance Misuse Service.
Every repeat medication for each patient is reviewed by one of the practice pharmacists or doctors at least once a year. These medication reviews may result in you being contacted for further information, to complete one or more of the eConsult reviews or to attend for tests. We would ask for your support with this as it helps the practice clinicians ensure you are still getting the most appropriate medication for your and your condition.