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Get the latest NHS information and advice about coronavirus (COVID-19).
Check if you or your child has coronavirus symptoms
Find out about the main symptoms of coronavirus and what to do if you have them.
Self-isolation and treatment if you have coronavirus symptoms
Advice about staying at home (self-isolation) and treatment for you and anyone you live with.
Testing and tracing
Information about testing for coronavirus and what to do if you're contacted by the NHS Test and Trace service.
People at high risk
Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.
Social distancing and changes to everyday life
Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services during coronavirus.
GOV.UK: coronavirus – guidance and support
Government information and advice.
2 Gordon Road, Alford, Aberdeenshire, AB33 8FLTel: Use eConsult
*CORONAVIRUS UPDATE - 14 May 2020**
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If you have developed a new continuous cough and/or a fever/high temperature, stay at home for 7 days from the start of your symptoms, even if you think your symptoms are mild. Check the NHS Inform website for advice on self isolation and what is required for other household members.
**DO NOT COME IN TO THE SURGERY**
Please call the practice NHS 24 on 111 immediately if your symptoms:
- are severe or you have shortness of breath- worsen during home isolation- have not improved after 7 days
You should also phone NHS 24 on 111 if you develop breathlessness or it worsens, especially if you:
- are 60 years old or over- have underlying poor health- have heart or lung problems- have a weakened immune system, including cancer- have diabetes
Do not go into any GP surgery or local accident and emergency department unless you are advised to do so or you are seriously ill, because you might spread the illness to others
The best way to protect yourself and stop the spread of flu viruses is by using and disposing of tissues when you cough and/or sneeze and washing your hands.
Remember to CATCH IT, BIN IT, KILL IT
Use disposable tissues and throw them away as soon as they are used.
While we are very grateful to the public for their responsible use of the NHS at this time, we want to reassure parents everywhere that we are still here for you if your child becomes ill with non COVID-19 symptoms. Do not delay seeking medical advice - this poster from the Royal College of Paediatrics and Child Health explains who you should contact and when. If you need to go to an Emergency Department, there are clear streams for those patients with possible COVID-19 symptoms and those who are otherwise unwell in order to keep these groups separate and minimise risk to all.
If your child has an immunisation appointment booked at the Practice on or after 20th April 2020, you will be receiving a call from the Health Visiting/Immunisation Team to advise you to attend at the new location for the childhood immunisation service in our area - Alford Academy.
For any queries, please contact your Health Visitor or email firstname.lastname@example.org
Due to an increase in requests for urgent appointments throughout the day, the morning Open Access service has become unsustainable and the doctors have made the difficult decision to change from a morning walk-in service to a pre-booked appointment system in the morning as well as the afternoon.
The last Open Access surgery will run on Friday, 28 July 2017 with appointment-only surgeries commencing on Monday, 31 July 2017.
A few morning appointments are now available to book for Monday, 31 July 2017 onwards.
The Practice will continue to offer Emergency appointments for urgent matters that cannot wait until the next free pre-bookable appointment but this may not be with the Minor Ailments practitioner or GP of choice.
These appointments will be spaced throughout the day and will be given out by the Duty Team in time order.
For more information, please click on the link below.
Patient Update Leaflet
Please note that application forms for Online Services (Prescriptions) are available for collection, either from Reception, online or at N S Wilson (local Pharmacy).
Wednesday, 1 January 2020
Thursday, 2 January 2020
Monday, 13 April 2020* We are now OPEN on Easter Monday
Friday, 8 May 2020 (changed from Monday, 4 May 2020 to commemorate VE Day anniversary) We are now OPEN
*Open as normal on Good Friday (10 April 2020)
Should you require medical attention during this time, please contact NHS24 on 111 or in the event of an emergency, call 999 immediately.
In addition to providing 24 hour advice, NHS 24, along with GMED (Grampian Medical Emergency Department) provides emergency cover during the hours of 18:00 and 08:00 when the practice is closed, throughout the weekend and public holidays. If you need medical assistance between these hours, telephone NHS 24 on 111 (if you have any difficulties contacting NHS 24, please dial 100 for the operator).
A receptionist from NHS 24 will answer your call and either:
Transport to and from the centre may be available if you cannot arrange this yourself. Out of hours cover is the responsibility of the local Health Board. Further advice and information can also be obtained from NHS 24, whom you can contact direct on 111 or by visiting http://www.nhs24.com/
You should call 999 for the following emergencies:-
Attend the nearest A+E department/Casualty rather than coming to the surgery for any of the following:-
DID NOT ATTEND APPOINTMENT RATE
Ever wondered why you couldn’t see the Doctor or Nurse sooner?
Did you know that, in August 2019:
39 Doctor appointments – equivalent to THREE morning surgeries*
36 Nurse appointments – equivalent to TWO morning surgeries*
If, in the future, you are unable to attend, please let us know in advance so that we can offer the appointment to someone else.
Alford Medical Practice
Every year, millions of us visit our GP with minor health problems that can be easily resolved without a doctor's appointment.
It is estimated that every year, 50 million visits to the GP are made for minor ailments such as coughs and colds, mild eczema, and athlete's foot. By visiting your pharmacy instead, you could save yourself time and trouble.
Keeping a well stocked medicine cabinet at home can help you treat many minor ailments. Colds, coughs, indigestion and many other minor complaints can all be treated with medicines that are available over the counter.
Your pharmacist can advise on what you might find useful to keep in your medicine cabinet. Always follow the instructions on the medicine label and consult your doctor if the illness continues or becomes more severe.
Pharmacists offer professional free health advice at any time - you don't need an appointment. From coughs and colds to aches and pains, they can give you expert help on everyday illnesses. They can answer questions about prescribed and over-the-counter medicines. Your local Pharmacist can also advise on healthy eating.
Pharmacists can also advise on health eating, obesity and giving up smoking. Some pharmacists have private areas where you can talk in confidence. They may suggest you visit your GP for more serious symptoms. It is possible to purchase many medicines from the chemist without a prescription. Watch this short video on how you can get the most out of your local pharmacy
NHS Walk-In Centres offer convenient access to a range of NHS services for patients based in England only. You can receive treatment for many ailments including:
NHS Walk In Centres treat around 3m patients a year and have proved to be a successful complementary service to traditional GP and A&E services. Some centres offer access to doctors as well as nurses. However, they are not designed for treating long-term conditions or immediately life-threatening problems.
Major A&E departments assess and treat patients who have serious injuries or illnesses. Generally, you should visit A&E or call 999 for emergencies, such as:
If you're injured or seriously ill, you should go, or be taken, to A&E. If an ambulance is needed you can call 999, the emergency phone number in the UK. You can also dial 112, which is the equivalent for the European Union.
Major A&E departments offer access 365 days a year and usually open 24 hours a day. Be aware that not all hospitals have an A&E department.
Acute diarrhoea is usually caused by a viral or bacterial infection and affects almost everyone from time to time. A common cause in both children and adults is gastroenteritis, an infection of the bowel.
Bouts of diarrhoea in adults may also be brought on by anxiety or drinking too much coffee or alcohol. Diarrhoea may also be a side effect of a medication
NHS Symptoms, causes, treatment and information
Macmillan Cancer Support Diarrhoea as a result of cancer treatments
To save them on your computer, right-click on any of the links below and then click 'Save Target As..." . Click on any of the links below to play the audio files:
Burns - Explains the immediate treatment for burns and scalds.
Fits - How to deal with fits (convulsions/seizures) in adults and young children.
Wounds - Immediate actions for wounds, bleeding, and bleeding associated with fractures.
Unconscious patient who is breathing - How to deal with an unrousable patient who IS breathing (includes recovery position)
CPR for adults - Adults who have collapsed, unrousable and NOT breathing.
CPR for babies - Babies who are unrousable and NOT breathing.
Collapsed patient in detail - Explains the complete scenario including checks for breathing, circulation, etc.
These files have been prepared by Sussex Ambulance Service and comply with European Resuscitation Council Guidelines.
British Red Cross - First Aid Tips Simple, straightforward and easy to understand first aid tips
St Johns Ambulance St John Ambulance believes that everyone should learn at least the basic first aid techniques.
These links all come from trusted resources but if you are unsure about these or any other medical matters please contact your doctor or pharmacist for advice.
A cold is a mild viral infection of the nose, throat, sinuses and upper airways. It can cause nasal stuffiness, a runny nose, sneezing, a sore throat and a cough. Usually it's a self-limiting infection – this means it gets better by itself without the need for treatment.
On average, adults have two to five colds each year and school-age children can have up to eight colds a year. Adults who come into contact with children tend to get more colds. This is because children usually carry more of the virus, for longer.
In the UK, you’re more likely to get a cold during the winter months although the reasons why aren’t fully understood at present.
For most people, a cold will get better on its own within a week of the symptoms starting without any specific treatment. However, there are treatments that can help to ease your symptoms and make you feel more comfortable. These are available from your pharmacy, which means that you can treat yourself, rather than needing to see your GP.
There is no cure for colds. Antibiotics, which treat infections caused by bacteria, don't work on cold viruses.
There are a number of self-help measures that may help to ease the symptoms of a cold.
You should try to make sure you get enough rest if you have a cold. It’s not usually necessary to stay off work or school.
Colds & Flu A factsheet on the causes, symptoms, treatment & prevention of colds & the flu
NHS - is it the common cold or the flu? Colds and flu can share some of the same symptoms (sneezing, coughing, sore throat) but are caused by different viruses, and flu can be much more serious. Find out
Factsheet - Common ColdInformation about the diagnosis, treatment and symptoms of the common cold
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