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If you require urgent attention that cannot wait until we re-open at 2.30pm, please call 07909 693 683

For severe life threatening emergencies, call 999

The Know Who To Turn To website offers a full directory of the services on offer and when you should use them.



If you require urgent attention that cannot wait until we re-open at 2.30pm, please call 07909 693 683

For severe life threatening emergencies, call 999

The Know Who To Turn To website offers a full directory of the services on offer and when you should use them.



Termination of Morning Open Access Service

(as of Monday, 31 July 2017) 

Due to an increase in requests for urgent appointments throughout the day, the morning Open Access service has become unsustainable and the doctors have made the difficult decision to change from a morning walk-in service to a pre-booked appointment system in the morning as well as the afternoon.

The last Open Access surgery will run on Friday, 28 July 2017 with appointment-only surgeries commencing on Monday, 31 July 2017.

A few morning appointments are now available to book for Monday, 31 July 2017 onwards.

Emergencies will always be seen

The Practice will continue to offer Emergency appointments for urgent matters that cannot wait until the next free pre-bookable appointment but this may not be with the Minor Ailments practitioner or GP of choice.

These appointments will be spaced throughout the day and will be given out by the Duty Team in time order.

For more information, please click on the link below.

Patient Update Leaflet

Please note that application forms for Online Services (Prescriptions) are available for collection, either from Reception, online or at N S Wilson (local Pharmacy).  


Public Holiday Closures

We will be closed on the following dates in 2019:-

Tuesday, 1 January 2019

Wednesday, 2 January 2019

Monday, 22 April 2019*

Monday, 6 May 2019

Wednesday, 25 December 2019

Thursday, 26 December 2019

*Open as normal on Good Friday (19 April 2019)

Should you require medical attention during this time, please contact NHS24 on 111 or in the event of an emergency, call 999 immediately. 

In addition to providing 24 hour advice, NHS 24, along with GMED (Grampian Medical Emergency Department) provides emergency cover during the hours of 18:00 and 08:00 when the practice is closed, throughout the weekend and public holidays. If you need medical assistance between these hours, telephone NHS 24 on 111 (if you have any difficulties contacting NHS 24, please dial 100 for the operator).

A receptionist from NHS 24 will answer your call and either:

  • Arrange for you to speak to a doctor or nurse
  • Invite you to attend the centre to be seen by the doctor 
  • Arrange a home visit if you are too ill to visit the centre

Transport to and from the centre may be available if you cannot arrange this yourself. Out of hours cover is the responsibility of the local Health Board. Further advice and information can also be obtained from NHS 24, whom you can contact direct on 111 or by visiting 

For severe life threatening emergencies, call 999


You should call 999 for the following emergencies:-

  • suspected heart attack or severe chest pain or breathlessness
  • loss of consciousness
  • choking and you are unable to help
  • Suspected stroke

Attend the nearest A+E department/Casualty rather than coming to the surgery for any of the following:-

  • a serious injury such as a suspected fracture 
  • head injuries especially if the person has been knocked out
  • bad burns
  • road traffic accidents
  • eye injuries
  • nosebleeds not settling with first aid



 Ever wondered why you couldn’t see the Doctor or Nurse sooner?

 Did you know that, in February 2017:

52 appointments were booked by patients who then failed to attend them


24 Doctor appointments – equivalent to TWO afternoon surgeries*


28 Nurse appointments – equivalent to TWO morning surgeries*

If, in the future, you are unable to attend, please let us know in advance so that we can offer the appointment to someone else.


Thank you

Alford Medical Practice


Repeat Prescriptions

Patients who have a stable condition and who need regular repeat medication can re-order nice_vlue_pillsby:

  • Online: Please complete an application form and hand in to Reception.  Click on the link below to print off an application form or ask at Reception or NS Wilson (local Pharmacy) for a paper copy
  • Telephone019755 62262 (Repeat Prescribing Line) between 08:30 and 11:00, Monday to Friday
  • Handing in a written request at Reception, the tear off right hand side of your repeat prescription is ideal 
  • Post

Online Prescription Registration Form

Please ensure you give clear details in all requests. Your prescription will be forwarded to the local chemist unless otherwise indicated.



You should allow 2 working days (excluding Saturday, Sunday and public holidays) for your request to be processed.


Please note that we are not a dispensing practice , however, all repeat prescriptions will be taken to the local chemist, N.S. Wilson, on a daily basis unless you specifically request otherwise.

We will not post out prescriptions unless you send us a stamped addressed envelope.

We do not prescribe methadone or opiate substitutes.  Should you require this we will be happy to refer you to the Substance Misuse Service.

Patients who have a stable condition and who require regular medications can order a repeat prescription.  We will prescribe 2 months (usually 56 days) worth of medications, apart from the contraceptive pill where you may be prescribed a 12 month supply, following a satisfactory blood pressure check and GP review.  Anti-depressant medication will not usually be put on repeat prescription.

Medication Reviews

Periodically your doctor will need to review your medication and at these times the process may take longer.  Please ensure that you re-order in good time to avoid running out of your medication.  When asked to attend the surgery for a review appointment, or to have tests, please ensure that you do this before your medication runs out.

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