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Noticeboard

FLU VACCINATIONS ARE NOW AVAILABLE AT ALFORD MEDICAL PRACTICE

 
We still have some free Flu clinic appointments this Saturday (11th) for both adults and children (aged 2-5 not in school). This is the last Saturday Flu Clinic we will be running this year.
Give us a call on 019755 62253 or pop into Reception to make an appointment.
 
If you are in one of the high risk groups listed below then it is very important that you protect yourself with a ‘flu vaccine:-
 
Over 65
Heart disease
Lung disease (including asthma)
Diabetes
Kidney disease
Liver disease
Previous Stroke
Degenerative disease
MS
Immunocompromising condition
BMI>40
Unpaid Carer
Child aged between 2 and 5 (not in school)
 
*IMPORTANT*
The vaccine for children aged between 2 and 5 (not in school) is only available until the end of December 2017 so please consider making an appointment soon.
 
Please call after 9am, or pop into Reception, to make an appointment to have this done at the Surgery.
 
If you do not wish to have a ‘flu vaccination it is important that you contact Reception on (019755) 62253 to let us know.

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NEWS FROM THE NURSES

It is with regret that we have to inform you that

SUSAN MILNE

 our Lead Practice Nurse, has taken the decision to retire fro the practice with her last day being

 

Friday, 15 September 2017

 

She will greatly missed by everyone at the Practice and we would like to take this opportunity to wish her all the very best for the future.

  

We are however, please to announce that

 TAMMY HUNTER

 will be joining the Nursing team on 3 October 2017

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Termination of Morning Open Access Service

(as of Monday, 31 July 2017) 

Due to an increase in requests for urgent appointments throughout the day, the morning Open Access service has become unsustainable and the doctors have made the difficult decision to change from a morning walk-in service to a pre-booked appointment system in the morning as well as the afternoon.

The last Open Access surgery will run on Friday, 28 July 2017 with appointment-only surgeries commencing on Monday, 31 July 2017.

A few morning appointments are now available to book for Monday, 31 July 2017 onwards.

Emergencies will always be seen

The Practice will continue to offer on the day appointments for urgent matters that cannot wait until the next free pre-bookable appointment but this may not be with the Minor Ailments practitioner or GP of choice.

These appointments will be spaced throughout the day and will be given out in time order.

The Duty GP will continue to deal with telephone queries throughout the day.

For more information, please click on the link below

Patient Update Leaflet

Please note that application forms for Online Services (Appointments and Prescriptions) are not yet available for collection, either at Reception or online.  More information about the introduction of this service will be available in the coming weeks.

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Closure for Training

The Surgery will be closed

from 1.30pm to 6.00pm on Thursday, 9 November 2017

for training.

 

Should you need a Doctor during this time, please call the practice mobile:

111

 

or  

 

IN THE EVENT OF AN EMERGENCY

PLEASE CALL: 999

 

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Public Holiday Closures

We will be closed on Monday 25th and Tuesday 26th December and Monday 1st and Tuesday 2nd January 2018

Should you require medical attention during this time, please contact NHS24 on 111 or in the event of an emergency, call 999 immediately. 

In addition to providing 24 hour advice, NHS 24, along with GMED (Grampian Medical Emergency Department) provides emergency cover during the hours of 18:00 and 08:00 when the practice is closed, throughout the weekend and public holidays. If you need medical assistance between these hours, telephone NHS 24 on 111 (if you have any difficulties contacting NHS 24, please dial 100 for the operator).

A receptionist from NHS 24 will answer your call and either:

  • Arrange for you to speak to a doctor or nurse
  • Invite you to attend the centre to be seen by the doctor 
  • Arrange a home visit if you are too ill to visit the centre

Transport to and from the centre may be available if you cannot arrange this yourself. Out of hours cover is the responsibility of the local Health Board. Further advice and information can also be obtained from NHS 24, whom you can contact direct on 111 or by visiting http://www.nhs24.com/ 

For severe life threatening emergencies, call 999

Emergencies

You should call 999 for the following emergencies:-

  • suspected heart attack or severe chest pain or breathlessness
  • loss of consciousness
  • choking and you are unable to help
  • Suspected stroke

Attend the nearest A+E department/Casualty rather than coming to the surgery for any of the following:-

  • a serious injury such as a suspected fracture 
  • head injuries especially if the person has been knocked out
  • bad burns
  • road traffic accidents
  • eye injuries
  • nosebleeds not settling with first aid

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DID NOT ATTEND APPOINTMENT RATE

 Ever wondered why you couldn’t see the Doctor or Nurse sooner?

 Did you know that, in February 2017:

52 appointments were booked by patients who then failed to attend them

 

24 Doctor appointments – equivalent to TWO afternoon surgeries*

and

28 Nurse appointments – equivalent to TWO morning surgeries*

If, in the future, you are unable to attend, please let us know in advance so that we can offer the appointment to someone else.

 

Thank you

Alford Medical Practice

*approx

New Patient Registration

AlfordThe practice welcomes new patients.  When registering, new patients are asked to complete a short questionnaire and book an appointment for a health check.This will involve a 10 minute appointment with the nurse to have your height, weight and blood pressure taken.You will then have the opportunity to have a 10 minute appointment with your new GP.  During this appointment your doctor will take a brief medical history and ask you for a list of your regular medications and any drug allergies. This gives us a chance to get to know you and discover any relevant medical history and allergies before your medical records become available to us, which can often take some time.

If you are on regular medication you will also be required to attend for a new patient registration appointment with your GP before any medications will be prescribed.  If your medical notes have not arrived it may be necessary to check with your previous practice what medications you are on.  It would be helpful if you could bring a list of your repeat prescriptions and other regular medications with you to this appointment.  Please include drug dosages and how often you take them.  A doctor is not able to identify a drug from a description of the tablet or capsule!

 If you have any problems you wish to discuss please either book a double appointment or arrange a different appointment.

How to Register

You may come along to the practice at any time and complete a Registration Form or you may print off the form below, fill it out and bring it in with you on your first visit to the practice.  You should also complete a New Patient Questionnaire and bring this to the practice along with your Registration Form.

Registration Form

New Patient Questionnaire

New Patient Questionnaire Under 16s

Please bring photo identification  (passport and/or drivers licence) and proof of residency in this country by way of a recent utility bill. It would also be useful if you could bring your NHS medical card but this is not essential.

We would be grateful if you can bring records of immunisations, especially those for children, as your child may be immunised unnecessarily without this information. Please also bring an accurate list of regular medicines (including dosages) to your registration appointment.

When registered with the practice, patients will be allocated a named doctor who will be responsible for overseeing the care of that patient.  Patients are encouraged to express a preference of practitioner, if so wished.  While the practice will attempt to comply with such requests, it may not always be possible. 

Change in Circumstances

Please let us know as soon as possible if you change your name, address or telephone number in order that our records for you and other members of your family are up to date.  You can do this by completing the online form on our Home page or by contacting the practice directly.

Guide to GP Services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them.  You can download the guide below.

pdf A Patient Guide to GP Services

 
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