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If you require urgent attention when we are closed, please call 111

For severe life threatening emergencies, call 999

The Know Who To Turn To website offers a full directory of the services on offer and when you should use them.




There is a change to the way that Flu Clinics are being provided by the Practice this year. Rather than hold Saturday morning clinics, the decision has been taken to hold special all day clinics on specific days in October and November.
The practice will run an emergency service only on Flu Clinic days, however, the prescription line will be open as normal between 8.30am and 11am.
The first clinic will be held on Monday, 8 October 2018, with appointments commencing at 8.15am and the last one being 5.30pm. Appointments for this clinic will be available to book from 9am on Tuesday, 25 September 2018 by telephone (019755 62253) or in person at Reception.
Another change is that patients will be asked to complete a form on arrival at the Practice so we would request that you arrive 5 minutes earlier than your scheduled appointment time to allow for this.
The eligibility criteria for Flu vaccination are:-
 Over 65
 Heart disease
 Lung disease (including asthma or COPD)
 Diabetes
 Kidney disease
 Liver disease
 Previous Stroke
 Degenerative disease
 MS
 Pregnant
 Body Mass Index measurement of 40 and above
 Unpaid Carer (if you are an employed carer – please contact your employer)
 Immunocompromising condition, eg receiving chemotherapy/radiotherapy, on DMARD drug etc

**Child aged between 2 and 5 (not in school)**

Clinics for children aged between 2 and 5 (not in school) will be held in November as the vaccine is not being delivered to the practice until the end of October.

It is very important that you protect yourself with a ‘flu vaccine, even if you feel hale and hearty, and we ask that you make an appointment to have this done at the Surgery.
It is equally important to let us know if you do not wish to have a ‘flu vaccination and we would be grateful if you inform Reception on (019755) 62253 so that we can record this in your notes.



If you require urgent attention, please call 07909 693 683

For severe life threatening emergencies, call 999

The Know Who To Turn To website offers a full directory of the services on offer and when you should use them.



Termination of Morning Open Access Service

(as of Monday, 31 July 2017) 

Due to an increase in requests for urgent appointments throughout the day, the morning Open Access service has become unsustainable and the doctors have made the difficult decision to change from a morning walk-in service to a pre-booked appointment system in the morning as well as the afternoon.

The last Open Access surgery will run on Friday, 28 July 2017 with appointment-only surgeries commencing on Monday, 31 July 2017.

A few morning appointments are now available to book for Monday, 31 July 2017 onwards.

Emergencies will always be seen

The Practice will continue to offer on the day appointments for urgent matters that cannot wait until the next free pre-bookable appointment but this may not be with the Minor Ailments practitioner or GP of choice.

These appointments will be spaced throughout the day and will be given out in time order.

The Duty GP will continue to deal with telephone queries throughout the day.

For more information, please click on the link below

Patient Update Leaflet

Please note that application forms for Online Services (Appointments and Prescriptions) are not yet available for collection, either at Reception or online.  More information about the introduction of this service will be available in the coming weeks.


Public Holiday Closures

We will be closed on the following dates in 2019:-

Tuesday, 1 January 2019

Wednesday, 2 January 2019

Monday, 22 April 2019*

Monday, 6 May 2019

Wednesday, 25 December 2019

Thursday, 26 December 2019

*Open as normal on Good Friday (19 April 2019)

Should you require medical attention during this time, please contact NHS24 on 111 or in the event of an emergency, call 999 immediately. 

In addition to providing 24 hour advice, NHS 24, along with GMED (Grampian Medical Emergency Department) provides emergency cover during the hours of 18:00 and 08:00 when the practice is closed, throughout the weekend and public holidays. If you need medical assistance between these hours, telephone NHS 24 on 111 (if you have any difficulties contacting NHS 24, please dial 100 for the operator).

A receptionist from NHS 24 will answer your call and either:

  • Arrange for you to speak to a doctor or nurse
  • Invite you to attend the centre to be seen by the doctor 
  • Arrange a home visit if you are too ill to visit the centre

Transport to and from the centre may be available if you cannot arrange this yourself. Out of hours cover is the responsibility of the local Health Board. Further advice and information can also be obtained from NHS 24, whom you can contact direct on 111 or by visiting 

For severe life threatening emergencies, call 999


You should call 999 for the following emergencies:-

  • suspected heart attack or severe chest pain or breathlessness
  • loss of consciousness
  • choking and you are unable to help
  • Suspected stroke

Attend the nearest A+E department/Casualty rather than coming to the surgery for any of the following:-

  • a serious injury such as a suspected fracture 
  • head injuries especially if the person has been knocked out
  • bad burns
  • road traffic accidents
  • eye injuries
  • nosebleeds not settling with first aid



 Ever wondered why you couldn’t see the Doctor or Nurse sooner?

 Did you know that, in February 2017:

52 appointments were booked by patients who then failed to attend them


24 Doctor appointments – equivalent to TWO afternoon surgeries*


28 Nurse appointments – equivalent to TWO morning surgeries*

If, in the future, you are unable to attend, please let us know in advance so that we can offer the appointment to someone else.


Thank you

Alford Medical Practice


New Patient Registration

AlfordThe practice welcomes new patients.  When registering, new patients are asked to complete a short questionnaire and book an appointment for a health check.This will involve a 10 minute appointment with the nurse to have your height, weight and blood pressure taken.You will then have the opportunity to have a 10 minute appointment with your new GP.  During this appointment your doctor will take a brief medical history and ask you for a list of your regular medications and any drug allergies. This gives us a chance to get to know you and discover any relevant medical history and allergies before your medical records become available to us, which can often take some time.

If you are on regular medication you will also be required to attend for a new patient registration appointment with your GP before any medications will be prescribed.  If your medical notes have not arrived it may be necessary to check with your previous practice what medications you are on.  It would be helpful if you could bring a list of your repeat prescriptions and other regular medications with you to this appointment.  Please include drug dosages and how often you take them.  A doctor is not able to identify a drug from a description of the tablet or capsule!

 If you have any problems you wish to discuss please either book a double appointment or arrange a different appointment.

How to Register

You may come along to the practice at any time and complete a Registration Form or you may print off the form below, fill it out and bring it in with you on your first visit to the practice.  You should also complete a New Patient Questionnaire and bring this to the practice along with your Registration Form.

Registration Form

New Patient Questionnaire

New Patient Questionnaire Under 16s

Please bring photo identification  (passport and/or drivers licence) and proof of residency in this country by way of a recent utility bill. It would also be useful if you could bring your NHS medical card but this is not essential.

We would be grateful if you can bring records of immunisations, especially those for children, as your child may be immunised unnecessarily without this information. Please also bring an accurate list of regular medicines (including dosages) to your registration appointment.

When registered with the practice, patients will be allocated a named doctor who will be responsible for overseeing the care of that patient.  Patients are encouraged to express a preference of practitioner, if so wished.  While the practice will attempt to comply with such requests, it may not always be possible. 

Change in Circumstances

Please let us know as soon as possible if you change your name, address or telephone number in order that our records for you and other members of your family are up to date.  You can do this by completing the online form on our Home page or by contacting the practice directly.

Guide to GP Services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them.  You can download the guide below.

pdf A Patient Guide to GP Services

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