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Noticeboard

WE ARE CLOSED FOR STAFF TRAINING FROM 1.30PM ON WEDNESDAY, 30 OCTOBER 2019

We are also running a Flu Clinic during this time

If you require urgent attention that cannot wait until we re-open on Thursday, please call 111

For severe life threatening emergencies, call 999

The Know Who To Turn To website offers a full directory of the services on offer and when you should use them.

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FLU CLINICS 2019/20 🤧

Our Flu Clinic on 30 October 2019 is now fully booked, however, there is another one being held on Monday, 4 November 2019, with appointments available from 1pm.

The practice will run an emergency service only on Flu Clinic days.

The eligibility criteria for Flu vaccination are:-

Over 65
Heart disease
Lung disease (including asthma or COPD)
Diabetes
Kidney disease
Liver disease
Previous Stroke
Degenerative disease
MS
Pregnant
Body Mass Index measurement of 40 and above
Unpaid Carer (if you are an employed carer – please contact your employer)
Immunocompromising condition, eg receiving chemotherapy/radiotherapy, on DMARD drug etc

**Child aged between 2 and 5 (not in school)**

Two clinics for children aged between 2 and 5 (not in school) are already fully booked with the next one being held on the morning of Thursday 5 December 2019. There may be another clinic on Thursday 19 December 2019 but this has yet to be confirmed.
 
Appointments for this clinic are available to book now by telephone (019755 62253) or in person at Reception.

It is very important that you protect yourself with a ‘flu vaccine, even if you feel hale and hearty, and we ask that you make an appointment to have this done at the Surgery.

It is equally important to let us know if you do not wish to have a ‘flu vaccination and we would be grateful if you inform Reception on (019755) 62253 so that we can record this in your notes.

Please keep an eye on this page (alfordmedicalpractice.co.uk), the Practice Facebook page (https://www.facebook.com/alfordmedicalpractice/) and posters in the surgery for up to date information about upcoming clinics.

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WE ARE CLOSED FOR STAFF TRAINING FROM 1.30PM ON WEDNESDAY, 20 NOVEMBER 2019

If you require urgent attention that cannot wait until we re-open on Thursday, please call 111

For severe life threatening emergencies, call 999

The Know Who To Turn To website offers a full directory of the services on offer and when you should use them.

 #KnowWhoToTurnTo  

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Termination of Morning Open Access Service

(as of Monday, 31 July 2017)

Due to an increase in requests for urgent appointments throughout the day, the morning Open Access service has become unsustainable and the doctors have made the difficult decision to change from a morning walk-in service to a pre-booked appointment system in the morning as well as the afternoon.

The last Open Access surgery will run on Friday, 28 July 2017 with appointment-only surgeries commencing on Monday, 31 July 2017.

A few morning appointments are now available to book for Monday, 31 July 2017 onwards.

Emergencies will always be seen

The Practice will continue to offer Emergency appointments for urgent matters that cannot wait until the next free pre-bookable appointment but this may not be with the Minor Ailments practitioner or GP of choice.

These appointments will be spaced throughout the day and will be given out by the Duty Team in time order.

For more information, please click on the link below.

Patient Update Leaflet

Please note that application forms for Online Services (Prescriptions) are available for collection, either from Reception, online or at N S Wilson (local Pharmacy).  

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Public Holiday Closures

We will be closed on the following dates in 2019:-

Tuesday, 1 January 2019

Wednesday, 2 January 2019

Monday, 22 April 2019*

Monday, 6 May 2019

Wednesday, 25 December 2019

Thursday, 26 December 2019

*Open as normal on Good Friday (19 April 2019)

Should you require medical attention during this time, please contact NHS24 on 111 or in the event of an emergency, call 999 immediately. 

In addition to providing 24 hour advice, NHS 24, along with GMED (Grampian Medical Emergency Department) provides emergency cover during the hours of 18:00 and 08:00 when the practice is closed, throughout the weekend and public holidays. If you need medical assistance between these hours, telephone NHS 24 on 111 (if you have any difficulties contacting NHS 24, please dial 100 for the operator).

A receptionist from NHS 24 will answer your call and either:

  • Arrange for you to speak to a doctor or nurse
  • Invite you to attend the centre to be seen by the doctor 
  • Arrange a home visit if you are too ill to visit the centre

Transport to and from the centre may be available if you cannot arrange this yourself. Out of hours cover is the responsibility of the local Health Board. Further advice and information can also be obtained from NHS 24, whom you can contact direct on 111 or by visiting http://www.nhs24.com/ 

For severe life threatening emergencies, call 999

Emergencies

You should call 999 for the following emergencies:-

  • suspected heart attack or severe chest pain or breathlessness
  • loss of consciousness
  • choking and you are unable to help
  • Suspected stroke

Attend the nearest A+E department/Casualty rather than coming to the surgery for any of the following:-

  • a serious injury such as a suspected fracture 
  • head injuries especially if the person has been knocked out
  • bad burns
  • road traffic accidents
  • eye injuries
  • nosebleeds not settling with first aid

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DID NOT ATTEND APPOINTMENT RATE

 

Ever wondered why you couldn’t see the Doctor or Nurse sooner?

 

Did you know that, in August 2019:

75 appointments were booked by patients who then failed to attend them

 

39 Doctor appointments – equivalent to THREE morning surgeries*

and

36 Nurse appointments – equivalent to TWO morning surgeries*

If, in the future, you are unable to attend, please let us know in advance so that we can offer the appointment to someone else.

 

Thank you

Alford Medical Practice

*approx

Training Practice                                            Aberdeen Uni Logo

Alford Medical Practice is a University of Aberdeen accredited teaching practice. This means that, from time to time, trainee nurses and doctors will be at the practice.  We believe in delivering excellent training to the young doctors and nurses of the future and you may therefore find a medical student sitting in on your consultation.  If you would prefer not to have the student in attendance then please let the Reception staff or the GP know.  

The medical students attending the practice are usually very senior and may be in their final few months before they become fully qualified doctors.  Many of these students have elected to come to the surgery because they want to be GP's.  An essential part of their training is to learn to practice independently.  

If you agree to see the student, you may find that you will be seen firstly by the medical student who will take a history from you and conduct any appropriate examination before calling the GP/Minor Ailments Practitioner through.  In these situations, you will always also be seen by the GP/Minor Ailments Practitioner and the GP/Minor Ailments Practitioner will be responsible for any medications that need to be prescribed.  

Please be aware that throughout their 6 week attachment students will have access to patient records and will often use information in records to perform a small research project which will be used only within the practice.  Should you prefer that the student does not have access to your records please inform Reception staff.

The GP responsible for medical student training is Dr MacDonald.

Protected Learning Time

Occasionally the practice will close on a Wednesday afternoon for staff training.  These closures will be advertised on the surgery door.  During these times urgent medical cover will be provided by NHS 24/GMED.  The dates of closure can be found in Opening Times under the NHS Public Holidays/Training tab. 

 

 
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