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Noticeboard

NEWS FROM THE NURSES

It is with regret that we have to inform you that

SUSAN MILNE

 our Lead Practice Nurse, has taken the decision to retire fro the practice with her last day being

 

Friday, 15 September 2017

 

She will greatly missed by everyone at the Practice and we would like to take this opportunity to wish her all the very best for the future.

  

We are however, please to announce that

 TAMMY HUNTER

 will be joining the Nursing team on 3 October 2017

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Termination of Morning Open Access Service

(as of Monday, 31 July 2017) 

Due to an increase in requests for urgent appointments throughout the day, the morning Open Access service has become unsustainable and the doctors have made the difficult decision to change from a morning walk-in service to a pre-booked appointment system in the morning as well as the afternoon.

The last Open Access surgery will run on Friday, 28 July 2017 with appointment-only surgeries commencing on Monday, 31 July 2017.

A few morning appointments are now available to book for Monday, 31 July 2017 onwards.

Emergencies will always be seen

The Practice will continue to offer on the day appointments for urgent matters that cannot wait until the next free pre-bookable appointment but this may not be with the Minor Ailments practitioner or GP of choice.

These appointments will be spaced throughout the day and will be given out in time order.

The Duty GP will continue to deal with telephone queries throughout the day.

For more information, please click on the link below

Patient Update Leaflet

Please note that application forms for Online Services (Appointments and Prescriptions) are not yet available for collection, either at Reception or online.  More information about the introduction of this service will be available in the coming weeks.

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We are pleased to announce that a new GP

 

DR LOUISA ASHMAN

will be joining the practice on Wednesday, 2 August 2017

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Closure for Training

The Surgery will be closed

from 1.30pm to 2.30pm on Wednesday, 30 August 2017

for training.

 

Should you need a Doctor during this time, please call the practice mobile:

07581 591605

 

or  

 

IN THE EVENT OF AN EMERGENCY

PLEASE CALL: 999

 

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NEWS FROM DR VORENKAMP

It is with regret that we have to inform you that

DR EWAN VORENKAMP

will be leaving the practice in July 2017 and sadly, due to continued ill health, he will not return to work before then.

 

We would like to take this opportunity to wish him all the very best for the future.

 

The doctors are currently advertising for a GP to fill this new vacancy with the hope of recruiting someone to take over the post in July or August.

 

The practice will endeavour to provide as full a service as possible until a new doctor has joined us but there will be days when the service has to be restricted, as has been the case over the past few months.

 

The GPs and Staff appreciate your support and understanding during this time.

 

Shirley Mann

Practice Manager

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Public Holiday Closures

We will be closed on Monday 25th and Tuesday 26th December and Monday 1st and Tuesday 2nd January 2018

Should you require medical attention during this time, please contact NHS24 on 111 or in the event of an emergency, call 999 immediately. 

In addition to providing 24 hour advice, NHS 24, along with GMED (Grampian Medical Emergency Department) provides emergency cover during the hours of 18:00 and 08:00 when the practice is closed, throughout the weekend and public holidays. If you need medical assistance between these hours, telephone NHS 24 on 111 (if you have any difficulties contacting NHS 24, please dial 100 for the operator).

A receptionist from NHS 24 will answer your call and either:

  • Arrange for you to speak to a doctor or nurse
  • Invite you to attend the centre to be seen by the doctor 
  • Arrange a home visit if you are too ill to visit the centre

Transport to and from the centre may be available if you cannot arrange this yourself. Out of hours cover is the responsibility of the local Health Board. Further advice and information can also be obtained from NHS 24, whom you can contact direct on 111 or by visiting http://www.nhs24.com/ 

For severe life threatening emergencies, call 999

Emergencies

You should call 999 for the following emergencies:-

  • suspected heart attack or severe chest pain or breathlessness
  • loss of consciousness
  • choking and you are unable to help
  • Suspected stroke

Attend the nearest A+E department/Casualty rather than coming to the surgery for any of the following:-

  • a serious injury such as a suspected fracture 
  • head injuries especially if the person has been knocked out
  • bad burns
  • road traffic accidents
  • eye injuries
  • nosebleeds not settling with first aid

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DID NOT ATTEND APPOINTMENT RATE

 Ever wondered why you couldn’t see the Doctor or Nurse sooner?

 Did you know that, in February 2017:

52 appointments were booked by patients who then failed to attend them

 

24 Doctor appointments – equivalent to TWO afternoon surgeries*

and

28 Nurse appointments – equivalent to TWO morning surgeries*

If, in the future, you are unable to attend, please let us know in advance so that we can offer the appointment to someone else.

 

Thank you

Alford Medical Practice

*approx

In addition to the General Medical Services provided by the Nurses and GPs, our practice is actively involved in promoting good health. Often this will be done as part of the routine consultation with the doctor or nurse, but appointments can also be made at the clinics shown below.

Diabetes Clinic

We have a dedicated clinic for our diabetic patients which  is run by Practice Nurse, Fiona Wilkie, with the support of Dr Mercer.  This is usually run on Wednesdays, between 09:00 -12:00 and 13:00 – 15:00. 

Minor Surgery

Dr Shanks offers appointments for minor surgery.  This includes removal of simple skin lesions such as warts and lumps and bumps, toenail surgery, cryotherapy to skin lesions and joint injections.

Family Planning

The GPs offer a full range of contraceptive choices.  Dr Blues has additional training in Family planning and performs coil/IUS and implant fittings and removals. 

Midwifery and Antenatal Care

Midwife clinics are held on a Thursday morning.  The Midwives are largely responsible for routine all antenatal care.  Approximately 6-8 weeks after delivery you will be asked to make an appointment with the GP for a post natal check.  At 8 weeks, a baby check is carried out by the GP before the first immunisations can be given by the Health Visitor.

Immunisations

The Practice Nurses perform a range of immunisations.  Routine childhood vaccinations are performed by the Health Visitors.

Child Health Surveillance & Childhood Immunisations

Regular child health surveillance clinics are run at the Alford Clinic.  It is very important that your child has these vaccinations to prevent these serious illnesses. Click here to see the programme.

Drug monitoring

We offer systematic monitoring for people on certain medications that require blood monitoring, this includes Warfarin.  The Practice Nurses are chiefly responsible for performing blood monitoring. 

Cervical screening

Practice Nurses, Susan Milne and Jenny Davidson, offer dedicated Smear Clinics in the afternoon.  Please try and book with them where possible.  The GPs can also perform cervical smear tests and these are conducted in the afternoon.  Please let the Receptionist know when you book the appointment with the GP so the GP can be prepared.  Please state if you require a female GP and if you wish to have a chaperone present.

Physiotherapy

You can self refer to the physio by downloading a form from here Physiotherapy Self Referral and handing it in to Reception once it is completed or collecting one from Reception directly.  For a problem where you have already seen the GP, a referall will be made for you.

Podiatry

We have an NHS podiatrist who sees patients by appointment one day a week.  Please ring 019755 62481, if you need to change/cancel your appointment date. The Podiatrist has an answer phone for any messages when not available.

Retinal Screening

Retinal screening for diabetic patients is performed at the surgery.

Optician

The optician sees patients by appointment every Tuesday at the surgery.

Dentist

There is a dental service attached to the surgery.

 
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